RESKILLION AFRICA TERMS & CONDITIONS
Effective Date: 2nd June 2025
1. Introduction
Welcome to Reskillion Africa. These Terms & Conditions govern access to and use of Reskillion Africa services, including but not limited to professional training programs, automotive engineering programs, executive car hire services, consultancy, corporate partnerships, and other business solutions offered by the organisation.
By registering, booking, making payment, or engaging with Reskillion Africa services, you confirm that you have read, understood, and agreed to these Terms & Conditions.
2. Acceptance of Terms
By using Reskillion Africa services, the client, student, partner, or customer agrees to comply with all applicable policies, procedures, and requirements communicated by Reskillion Africa.
Failure to comply with these terms may result in suspension, cancellation, or termination of services without liability to Reskillion Africa.
3. Payment Terms
All payments must be made through the official Reskillion Africa payment channels provided on official communication platforms, invoices, admission documents, or booking confirmations.
Accepted payment methods may include:
M-Pesa payments
Bank transfers
Approved electronic payment methods
Clients are required to provide accurate payment references, transaction details, or proof of payment to enable verification and processing.
Services, registrations, bookings, or reservations shall only be considered confirmed after successful payment verification.
4. No Refund Policy
All payments made to any official Reskillion Africa account are considered a commitment towards the requested service, program, booking, or engagement.
Once payment has been made and confirmed, no refunds shall be issued.
This policy applies to all Reskillion Africa services including but not limited to:
Training programs
Short courses
Professional development programs
Executive car hire services
Vehicle reservations
Consultancy services
Corporate engagements
Partnerships and related services
Clients are therefore advised to carefully review all service details, schedules, requirements, and commitments before making payment.
By completing payment, the client acknowledges and accepts this no-refund policy.
5. Training & Education Terms
For all Reskillion Africa training programs:
Registration and Admission
Admission is confirmed only after completion of registration requirements and payment confirmation.
Students must provide accurate personal and academic information during registration.
Attendance and Participation
Students are expected to attend scheduled sessions, participate actively, and comply with training guidelines.
Missed classes, practical sessions, or assessments do not automatically qualify for replacement sessions or refunds.
Certification
Certificates shall only be issued to participants who successfully meet the required training, attendance, assessment, and completion requirements.
6. Executive Car Hire Terms & Conditions
For Reskillion Africa executive transport services:
Booking Confirmation
A vehicle booking is only confirmed after payment approval and availability confirmation.
Clients must provide accurate:
Pickup location
Destination
Travel date and time
Number of passengers
Preferred vehicle category
Vehicle Availability
Vehicle selection is subject to availability. Reskillion Africa reserves the right to provide an equivalent executive vehicle category where necessary.
Client Responsibility
Clients are responsible for:
Providing correct booking information
Respecting the vehicle and driver
Ensuring lawful use of the service
Any damage caused through negligence, misuse, or inappropriate conduct may result in additional charges.
Delays and Additional Charges
Additional charges may apply due to:
Extended waiting time
Changes in travel arrangements
Additional mileage
Special requests outside the agreed booking
7. Corporate Services & Partnerships
For corporate clients, institutions, and partners:
All agreements, proposals, quotations, and partnerships shall be subject to approval and written confirmation by Reskillion Africa.
Each engagement may have additional terms relating to:
Scope of work
Payment schedules
Deliverables
Confidentiality
Responsibilities of each party
8. Client Responsibilities
Clients agree to:
Provide accurate information
Make payments on time
Follow communicated procedures
Respect Reskillion Africa staff, trainers, drivers, and representatives
Use services responsibly
False information or misuse of services may result in termination of engagement.
9. Limitation of Liability
Reskillion Africa shall not be held responsible for delays, interruptions, or inability to deliver services caused by circumstances beyond reasonable control, including:
Weather conditions
Traffic disruptions
Government restrictions
Third-party service interruptions
Emergencies or unforeseen circumstances
10. Privacy & Information Protection
Reskillion Africa respects client information and uses collected details only for legitimate business, communication, registration, service delivery, and administrative purposes.
Client information shall not be shared with unauthorized parties except where required by law or necessary for service delivery.
11. Communication Policy
Official communication should be conducted through approved Reskillion Africa channels.
Clients should rely on official emails, phone contacts, website information, and verified communication platforms.
12. Amendments to Terms
Reskillion Africa reserves the right to update, modify, or improve these Terms & Conditions whenever necessary.
Updated terms shall apply from the date of publication.
13. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the applicable laws and regulations of Kenya.
14. Contact Information
For inquiries, support, payments, and official communication:
Email: customercare@reskillionafrica.org
Contact Us
Acceptance Statement
By registering, booking, or making payment to Reskillion Africa, you confirm that you have read, understood, and accepted these Terms & Conditions.